Refund policy

Refund Policy — Banksia Quilts

At Banksia Quilts, all products are digital downloads — including quilt patterns, cheat sheets, and templates. Because of the instant-access nature of these files, refunds, returns, and exchanges are not available once a purchase is completed.

Please read all product descriptions carefully before purchasing to ensure the item suits your needs. Each listing clearly outlines what’s included, the file type, and how it’s delivered.

If you experience any issues accessing your files or believe you’ve received the wrong item, please contact me at banksiaquilts@gmail.com. I’ll be happy to help resolve any technical problems so you can get back to creating.

Banksia Quilts reserves the right to refuse refund requests that fall outside these terms.

Thank you for supporting a small creative business and respecting the work that goes into designing each product.